IS YOUR CURRENT LETTING AGENT WORKING FOR YOU?

Chapman Property Agent has flexible package options to meet your Tailored needs & Services for all residential properties throughout South Wales. We cover all small to large residential portfolios, delivering reliable management services to ensure both landlords and tenants are well looked after.

All contractors are vetted, fully insured and compliant, as well as being registered on Trust Pilot.

WHAT YOU CAN EXPECT

We’ve been fortunate enough to work with some fantastic local tradespeople and professionals in the surrounding area. In response to client demand, we have formed a trusted and fully vetted network of maintenance professionals to offer an efficient and reliable maintenance programme that is on hand to assist our landlords at all hours of the day, any day of the week.
From minor works, repairs, and improvements to larger jobs requiring architectural and planning support, building works and project management. We have the expertise to help you get the best from your investment in a timely and financially efficient way.

MANAGEMENT PACKAGE

What We Provide

FREQUENTLY ASKED QUESTIONS

Why should I use a managing agent?

Choosing a fully managed service allows you to completely relax. You never have to worry about the let. It creates a professional distance between you and the tenancy and means you can avoid having to deal with all the bad bits like rent arrears and deposit disputes.

How do I receive my rental income from my letting agent?

We will organise for the tenant to pay the rent via standing order or direct debit. We will then transfer the money to your account minus our commission and any outgoings or fees (such as maintenance work fees). You will receive a statement every month.

Why should I have an inventory?

An inventory is a detailed list of the contents and condition of your property taken before the tenant moves in. It is important that if there is a dispute over damage at the end of the tenancy, you have proof of the original condition of the property and its contents.

What if the tenant damages the property?

Either the tenant pays to fix the damage, or the cost for fixing the damage is removed from the tenant’s security deposit at the end of the tenancy. However, fair wear and tear should be allowed for.

What is a routine visit?

The landlord or the letting agent gives the tenant notice that they will be visiting the property to check it is being looked after, and to check for any potential maintenance issues

Can my tenant refuse an increase in rent?

For a periodic tenancy (rolling on a week-by-week or month-by-month basis) you can't normally increase the rent more than once a year, unless you seek the tenant's agreement. For a fixed-term tenancy (running for a set period of time) you can only increase the rent if your tenant agrees.